Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we use it.

Last updated: November 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out consultation forms or contact us
  • Subscribe to our newsletter
  • Request project proposals or architectural services
  • Participate in surveys or feedback forms

This may include your name, email address, phone number, project requirements, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our architectural design services
  • Communicate with you about projects and services
  • Send you updates about our latest work and industry insights
  • Process consultation requests and project proposals
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With trusted service providers who assist in operating our business
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for processing your information
  • File a complaint with privacy authorities

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Transfers

Your information may be transferred to and processed in countries other than Canada. When we do so, we ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date at the top of this page.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Xenovoid Stormflux Architecture

425 Adelaide Street West, Suite 800, Toronto, ON M5V 3C1

(416) 555-0187

studio@xenovoidstormflux.info